Privacy Policy

Last modified: March 15th 2026

Introduction

Black Tie Merchant Services LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (weareblacktie.com), use our services, or interact with us in any way. By using our services, you agree to the terms of this Privacy Policy.

If you do not agree with this policy, please do not use our services. We may update this policy from time to time, and your continued use of our services constitutes acceptance of any changes.

Children Under the Age of 13

Our services are not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children. If we learn we have collected personal information from a child without parental consent, we will delete that information. If you believe we have any information from or about a child, please contact us immediately.

Information We Collect

Information You Provide Directly:

We collect information you voluntarily provide to us, including when you fill out forms on our website, request a quote, schedule an appointment, contact us via email, or provide feedback. This may include:

- Your name

- Email address

- Phone number

- Business name and details

- Mailing or billing address

- Information related to service requests, quotes, or appointments

- Any other information you choose to provide

Information Collected Automatically:

When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.

You may refuse cookies by adjusting your browser settings, but doing so may limit your ability to access certain parts of our website.

How We Use Your Information

We use the information we collect for the following purposes:

- To provide, operate, and improve our services

- To respond to your inquiries, service requests, and quote requests

- To send appointment confirmations, reminders, and scheduling updates

- To send quotes, estimates, invoices, and payment-related communications

- To send promotional offers and marketing messages (only with your explicit consent)

- To send account-related notifications

- To comply with legal obligations and enforce our agreements

- To protect the security and integrity of our services

SMS/Text Messaging Opt-In and Data

When you provide your phone number and consent to receive text messages from Black Tie Merchant Services LLC, we collect your phone number and consent preferences for the purpose of sending you SMS communications. These communications may include appointment confirmations and reminders, quotes and estimate notifications, promotional offers and discounts (if you have opted in to marketing messages), and other service-related messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of receiving text messages at any time by replying STOP to any message. You may also text HELP for assistance. Message and data rates may apply. Message frequency may vary.

Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

- With employees and contractors who assist us in operating our business and delivering our services for the purposes of providing you services.

- To comply with applicable laws, regulations, court orders, or legal processes

- To protect the rights, property, or safety of Black Tie Merchant Services LLC, our customers, or others

We do not share, sell, or disclose your personal information to affiliates or third parties for their own marketing or promotional purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Any transmission of personal information is at your own risk.

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, your information will be securely deleted or anonymized.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

Your Rights and Choices

You have the right to:

- Request access to the personal information we hold about you

- Request correction of any inaccurate personal information

- Request deletion of your personal information

- Opt out of receiving marketing communications at any time

- Opt out of SMS messages by replying STOP

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Black Tie Merchant Services LLC

Email: [email protected]

Website: weareblacktie.com

Phone: +19142273177